Programme
The UK Broker Summit programme is designed to enable senior brokers to get the most out of the event, with a combination of inspirational keynote speeches, networking and boardroom discussions.
4 March 2010
09.30 Registration and coffee
10.30 Chairman’s welcome
10.35 Keynote address
An update on the UK economy
Professor Douglas McWilliams, chief executive, CEBR
11.15 Interactive voting and discussion
11.35 Morning coffee
12.00 Boardroom meetings: delegates will participate in small-group discussions on the following timely issues:
A. Customer relationships: have expectations changed?
Chaired by Keith Hector, distribution director – commercial lines
intermediary, and Anthony Middle, managing director – commercial lines, AXA
Insurance
B. Can technology be used to increase brokers’ business volumes and
service levels, or will it only lead to commoditisation?
Chaired by Theo Duchan, ceo, Acturis, and Simon Ronaldson, sales and
marketing director, Acturis
C. Do personal ethics and professional behaviour matter in the
current business environment?
Chaired by Alasdair Stewart, head of corporate development, and David
Thomson, director of policy and public affairs, CII
D. Recruiting and developing the brokers of the future: how can we
attract the brokers of the future and ensure they have long, productive careers?
Chaired by Aviva
E. From recession to recovery: is there light at the end of the
tunnel? What lessons can be learned from the last 12 months? What can we do to
take advantage of an economic upturn?
Chaired by Mark Cliff, managing director, Fortis Insurance, and Barry Smith,
CEO, Fortis UK
F. Topic tbc
Chaired by Phil Bunker, managing director, LV= Broker, and Mike Crane –
Commercial Director, LV= Broker
13.00 Networking lunch
14.00 Boardroom meetings - Repeated as at 12.00.
15.00 Afternoon tea
15.30 Delegates will have the opportunity to participate in a leisure activity, either:
Outdoor activities: Hovercrafts and archery
One Cyclone sport hovercraft gives guests a rare opportunity to fly inches off
the ground around a twisting grass circuit. Steering these bizarre machines
requires a delicate touch on the controls as demonstrated by the experienced
instructors during the practice session. You must negotiate the figure of eight
course before parking their machines in a garage to stop the clock.
You will also be shooting arrows from traditional and compound longbows at 25 metres, at static and exploding targets, before firing bolts from crossbows with open and telescopic sights.
Indoor activity: Bob Ross oil painting session
Paul Bryant will provide expert tuition on the Bob Ross Oil Painting
Technique as seen on his Sky TV programme. The Bob Ross method utilises a
wet-on-wet oil painting technique, in which the painter continues adding paint
on top of still wet paint rather than waiting a lengthy amount of time to allow
each layer of paint to dry.
Combining this method with the use of two inch and other types of brushes as well as painting knives, it is possible to paint trees, water, clouds and mountains in a matter of seconds. Starting with simple strokes that appear to be nothing more than coloured smudges, you will be taught how to add more and more strokes until the blotches are transformed into intricate landscapes. In this short session you will create a finished painting that will be yours to keep after the event.
17.00 Free time and networking
19.00 Champagne reception
20.00 Editor’s dinner
5 March 2010
09.00 Breakfast
10.00 Boardroom meetings - Repeated as at 12.00 on Day One
11.00 Keynote address
Psychology and business
Adrian Furnham, professor of psychology, University College London
11.45 Close of Summit
