Business Programme 


UK Broker Summit

24th – 25th September 2018

South Lodge Hotel





Group photo


Editor's Welcome 

Sian Barton, Editor, Insurance Age 


Opening Keynote Address: Navigating an Unstable Political Economy 

  • Explore the macro economic trends in the UK, and determine the impacts these will have specifically on our broking industry, Discover how you can best prepare for the forecasted changes to your market.
  • Probe the landscape changes and discover how you can best prepare for the changes on the horizon, and the consequences of failing to act now for your bottom line.

David Smith, Economics Editor of The Sunday Times since 1989. Also writes for Professional Investor, British Industry and The Manufacturer, and is a regular contributor to the CBI’s Business Voice.


Guest Address: GDPR – The First 100 Days

Four months after the coming into force of the GDPR, Steve Kuncewicz will provide an overview of what these changes mean to you and how they may affect your work and relationships with clients.

Steve Kuncewicz, Partner, BLM


Coffee & Networking 


First Interactive Focus Group

A detailed exploration of the key topics stirring conversation in our sector, enabling you to question insurers about the policies affecting your customers.

Delegates will attend three of the following sessions:


A) The Evolving World of SME

  • How has the market developed over recent years and where is it set to grow in the near future?
  • How can the insurer and broker work better together to educate the client on the emerging challenges they are facing?
  • With the increase in online SME offerings how can brokers stay ahead of the game?
  • What future hurdles are likely to come to fruition and how can insurers support brokers in managing these.

Theo Duchen, Co-CEO, Acturis

Jeff McCracken, Sales and Marketing Director, Acturis


B) Focus on Schemes

  • Why do schemes work for the customer, the broker and the insurer?
  • Accelerating growth into existing business
  • Identifying opportunities and gaps in the market
  • Attacking a market, the need for data, a proposition and Sales & Marketing

John Heaney, Director of Schemes and MGAs, AXA Insurance

Alasdair Stewart, Director - Marketing and Broker Development, AXA Insurance


C) Apprenticeships - Recruiting and Developing Talent

Apprenticeships have changed. So whether you have not employed an Apprentice before or count yourself as an Apprenticeships veteran, there is much to consider.

The introduction of the Apprenticeship levy has thrust Apprenticeships into the thinking of those responsible for talent development.

Attracting, developing and retaining great talent remains a key business challenge facing brokers and Apprenticeships will, increasingly, play a very important role in defining the future success of firms, large and small, and our profession as a whole.

The CII has developed comprehensive guidance to help firms make the most of the opportunities presented by the new Apprenticeships regime and will share the support it has available with delegates at Broker Summit together with the plans it has to deliver a fully structured support service to both levy and non-levy paying firms.

Steve Jenkins, Development Director, Chartered Insurance Institute

Sandra McDonald, Development Manager - SMEs,

Chartered Insurance Institute


D) Adapting your Sales Approach in a Landscape of Changing Buying Behaviour

Brokers operating today face many challenges. Changes such as consolidation can mean movement of key sales personnel, disrupting relationships and changing the way we sell.

In this session, Adrian and Chris will explore how you can differentiate your business in an environment where the customer thinks they have already decided what they need and where they’ll place their business. In today’s evolving landscape where clients are more connected with their own business challenges and better informed about suppliers than ever, is your sales approach meeting their needs?

This session will focus on:

  • How changes in customer behaviour impact how we sell to them
  • Managing sales relationships when key players keep changing
  • The types of sales talent you need to succeed in today’s market

Chris Withers, Broker Distribution Director, Ecclesiastical

Adrian Saunders, Commercial Director, Ecclesiastical


E) Cyber Insurance

With the arrival of GDPR in May and continual high-profile cyber attacks in the headlines, the take up of cyber insurance is expected to increase dramatically. This is a great opportunity for brokers but how best to differentiate between the various products and how best to advise clients?

This session will look at what you should expect from a cyber policy as standard. We’ll talk through the options for your clients and what really matters. We’ll discuss how best to advise your clients and how you can provide your clients with more than just an insurance policy. And we’d like feedback from you on how you perceive this market and what your clients are saying.

Pat Wood, Joint Managing Director - Casualty Division, Manchester Underwriting Management

Richard Webb, Director, Manchester Underwriting Management


F) The Disruptive Potential of Insurance in the Blockchain

The insurance industry is not known to be an early adopter of technological change - insurance is due and ripe for innovation. New blockchain technologies hold the promise of making insurance cheaper, faster and safer.

Join us for a conversation on the undeniable new possibilities and vitality that blockchain could bring into the insurance industry.

This session will focus on:

  • Implementing blockchain as a secure solution for your customer
  • Creating an end-to-end seamless payments system for you and your customer
  • Assessing what effects blockchain will have in the long and short term and how it will be implemented

Bundeep Singh Rangar, CEO, PremFina

Mark Foley, Managing Director, PremFina


G) Data Jiu Jitsu’, the emerging art of providing risk management insight to clients through data analytics.

  • Improve client’s risk management capability through leveraging data driven insights
  • Adding value to your business and getting closer to your customer
  • Changing the conversation around risk management between client, broker and insurer

Four pilot experiments shared

Andy Jones, Head of Property & Casualty Risk Engineering, MS Amlin

Grant Thompson, Product Lead Package & Deputy Head of UK Underwriting, MS Amlin


Lunch & Networking 


Second Interactive Focus Group


Coffee & Networking 


Third Interactive Focus Group


Room Check in and use of South Lodge Grounds 


Drink Reception  





UK Broker Summit

24th – 25th September 2018

South Lodge Hotel







Jonathan Swift, Director of Content, Insurance Age 


Guest Speaker

Richard Thompson, Chairman of M & C Saatchi Merlin,

Surrey County Cricket Club and Debretts


Closing Keynote Address: Scams, Cheats and Cons!

Alexis Conran, A charismatic speaker who employs his personal knowledge of hustling, pickpockets and con-artists to speak candidly on the risks and security threats constantly faced by businesses and consumers.


Editor's Closing Comments 

Sian Barton, Editor, Insurance Age 


End of Summit